We want to ensure the safety of our patients and our team members by minimizing the risk of contracting COVID-19.

The following are the measures we are taking:

  • Our team is following all recommendations from federal and local authorities, the Louisiana Department of Health, and the Centers for Disease Control and Prevention.
  • Everyone, including our doctors and team members, undergo a daily health assessment when entering our buildings including a check for fever.
  • You will see all of our staff wearing masks while caring for all patients.
  • Personal Protective Equipment (PPE) identified as N95 or procedural masks, gowns and gloves are worn while caring for any patient suspected of COVID-19.
  • All our doctors and team members perform frequent handwashing.
  • We perform diligent room disinfecting throughout the day including reception areas, nurses’ stations, and other common areas.
  • Exam rooms are thoroughly disinfected between each patient.

When visiting our emergency department:

  • Before coming to the emergency department, if possible, remove jewelry and other valuables.
  • On arrival, park in a lot reserved for the emergency department.
  • On entry to the building, a nurse or a technician will perform a brief screening for symptoms of COVID-19 including taking your temperature. A mask will be placed on all patients. Depending on whether you exhibit symptoms, you will be registered first, or you will be guided directly to the triage screening area. Based on the needs of each patient, and patients with symptoms of COVID-19, you will be sent to a designated waiting room for registration and to await triage.
  • We are now allowing ER patients to have one visitor accompany them during their stay. We ask that visitors not leave the patient's room while visiting in the ER. Once a visitor has left the ER, they will not be allowed back in.
  • Once in an exam room, patients may be asked to put on a hospital gown. Some patients may be connected to equipment that will monitor vital signs, oxygen saturation, heart rate and heart rhythm. A provider will take a history of symptoms and perform a physical exam as necessary. Blood work, x-rays, and other tests may be ordered.

Symptoms of COVID-19 may include:

  • Fever
  • Cough
  • Shortness of breath
  • Loss of sense of taste or smell
  • Aches and pains
  • Flu-like symptoms


To schedule a video visit or an in-person appointment, call your provider's clinic. You can also schedule an appointment on-line through MyChart. You must be registered to use MyChart.

Learn More