For Hospital Visitors

Date Last Updated: 7/19/2021

Visitation Policy Update

As our ministry continues to respond to COVID-19, your safety and the safety of our team members remain our highest priority. St. Francis Medical Center will allow limited visitation for patients. Visitation of patients, who are not COVID positive, will be limited to one visitor/advocate (18 years or older) who may remain at the bedside throughout your hospital stay.

This new visitation policy is effective July 20, 2021.

Patient Visitation Guidelines

  • Each non-COVID positive patient will be allowed one visitor per day (18 years or older). One will be allowed to spend the night with the patient if desired.
  • This visitor will not be allowed to "trade out" with other visitors on the same day of visitation.
  • Visiting hours are 10 a.m. - 6 p.m. daily
  • Masks must be worn by visitors at all times.
  • Visitors will be screened for symptoms daily and will receive a personalized name tag that must be worn for the duration of their visit.
  • We strongly recommend people who have chronic conditions such as diabetes, lung or heart disease or are older than 70 do not visit patients in our facilities for their own protection.
Exceptions to the Visitor Policy:
  • Pre-Admit Surgery Clinic Appointment: Patient may have one adult person accompany them to their appointment ONLY if assistance is needed.
  • Outpatient Appointments: Patients may have one visitor to accompany them during their appointment if assistance is needed.
  • Surgery and Procedures (day of surgery): Patients undergoing surgery or procedures may have one person visit prior to and after return from surgery and then adhere to visiting hours listed above.
  • Emergency Department (COVID and non-COVID patients): One support person (18 years or older) is allowed during a patient’s emergency department stay.
  • OB/Labor & Delivery: two visitors (including support person) will be allowed to stay during a patient's stay.
  • Neonatal Intensive Care Unit (NICU): two visitors may visit between 10 am - 6 pm.
  • Pediatrics: two visitors will be allowed to stay with the child throughout their stay.
  • COVID-positive patients (both floor and ICU):
    • In-person visits will be limited to one visitor for 60 minutes a day between the hours of 10 a.m. - 6 p.m. Visitors must be 18 years of age or older.
  • End of life: patients admitted for end of life evaluation and treatment may have immediate family members visit and the number of visitors and times for visitation must be coordinated with the unit's Director and House Supervisor.

All visitors will be screened daily for symptoms, including:

  • Fever greater than or equal to 100.4°F
  • Cough
  • Shortness of breath or difficulty breathing
  • Sore throat
  • Congestion that differs from their typical seasonal allergies
  • Body aches
  • Fatigue
  • Loss of smell/taste
  • Diarrhea

If a visitor says “YES” to any of the screening symptoms, they will not be allowed entry into the facility.


For the well-being and protection of our team, patients and community, we require all visitors and patients to wear masks upon entering and while inside our facilities. Visitors are asked to provide their own personal cloth mask or facial covering.

Connecting Virtually

We understand and recognize how important the support of family and loved ones are to our patients while we care for them. We encourage our patients to visit virtually with their loved ones through cellular devices, so they can still be connected and feel supported during their time with us. We have iPads in the hospital to help facilitate virtual communication between patients and their loved ones, who may be unable to visit at this time.