For Hospital Visitors

Date Last Updated: 06/10/2020

Visitation Policy Update

Effective Monday, June 8, St. Francis Medical Center will allow limited visitation for patients. Visitation of patients, who are not COVID-19 positive or being ruled out for COVID-19, will be limited to one visitor (18 years or older) per day.

Patient Visitation Guidelines

  • Visitation of patients will be limited to one visitor (18 years or older).
  • Visiting hours will be from 10 a.m. until 6 p.m.
  • Visitors will be screened for symptoms daily and will receive a wristband with the current date that must be worn for the duration of their visit.
  • Visitors are not allowed to come and go during visiting hours and must stay in the patient's room.
  • We strongly recommend people who have chronic conditions such as diabetes, lung or heart disease or are older than 70 do not visit patients in our facilities for their own protection.
Exceptions to the Visitor Policy:
  • Patients who are confirmed COVID-19 or are persons under investigation (PUI): No visitors will be permitted, except for end of life situations.
  • Surgery and Procedures: Patients undergoing surgery or procedures may have one designated visitor who will be permitted to assist with the arrival, registration, and the post-operative process if needed.
  • Emergency Department: One visitor (18 years or older) is allowed during a patient’s emergency department stay.
  • OB/Labor & Delivery: One visitor (18 years or older) is allowed during a patient’s stay.
  • Neonatal Intensive Care Unit (NICU): One parent or legal guardian for one hour per day between the hours of 10 am - 6 pm.
  • Pediatrics: one parent or legal guardian will be allowed to stay with the child throughout their stay.
  • Outpatient Appointments: Patients may have one visitor to accompany them during their appointment if assistance is needed.
  • Skilled Nursing Facility (SNF): patients in our SNF unit are not allowed visitors at this time.
  • Acute Rehab: Patients in our Acute Rehab unit are allowed one visitor per patient per day during the hours of 3 - 6 pm.
  • Skilled Nursing Facility (SNF): Patients in our SNF unit are not allowed visitors at this time.

All visitors will be screened daily for symptoms, including:

  • Fever greater than or equal to 100.4°F
  • Cough
  • Shortness of breath or difficulty breathing
  • Sore throat
  • Congestion that differs from their typical seasonal allergies
  • Body aches
  • Fatigue
  • Loss of smell/taste
  • Diarrhea

If a visitor says “YES” to any of the screening symptoms, they will not be allowed entry into the facility.


For the well-being and protection of our team, patients and community, we require all visitors and patients to wear masks upon entering and while inside our facilities. Visitors are asked to provide their own personal cloth mask or facial covering.

Connecting Virtually

We understand and recognize how important the support of family and loved ones are to our patients while we care for them. We encourage our patients to visit virtually with their loved ones through cellular devices, so they can still be connected and feel supported during their time with us. We have iPads in the hospital to help facilitate virtual communication between patients and their loved ones, who may be unable to visit at this time.

We are expanding our offerings of video visits, and encouraging new and existing patients to be seen by a provider from home.

Learn More