For Hospital Visitors

Date Last Updated: 3/10/2021

Visitation Policy Update

This new visitation policy is effective March 10, 2021

Patient Visitation Guidelines

  • Visitation of non-COVID patients will be limited to two visitors (18 years or older) which includes a support person. Those visiting or supporting patients are asked to stay in the patient's room and are not allowed to leave and re-enter the facility on the same day. The support person may stay overnight, but must be in patient's room prior to 6 pm daily.
  • Visiting hours will be from 10 am - 6 pm.
  • Masks must be worn by visitors at all times.
  • Visitors will be screened for symptoms daily and will receive a personalized name tag that must be worn for the duration of their visit.
  • We strongly recommend people who have chronic conditions such as diabetes, lung or heart disease or are older than 70 do not visit patients in our facilities for their own protection.
Exceptions to the Visitor Policy:
  • Pre-Admit Surgery Clinic Appointment: Patient may have one adult person accompany them to their appointment ONLY if assistance is needed.
  • Outpatient Appointments: Patients may have one visitor to accompany them during their appointment if assistance is needed.
  • Surgery and Procedures (day of surgery): Patients undergoing surgery or procedures may have two persons visit prior to and after return from surgery and then adhere to visiting hours listed above.
  • Emergency Department (COVID and non-COVID patients): One support person (18 years or older) is allowed during a patient’s emergency department stay.
  • OB/Labor & Delivery: One visitor (18 years or older) and one support person is allowed during a patient's stay.
  • Neonatal Intensive Care Unit (NICU): Parents only may visit Level II between 10 am - 6 pm.
  • Pediatrics: one parent or legal guardian will be allowed to stay with the child throughout their stay.
  • COVID-positive patients (both floor and ICU):
    • If the positivity rate in our region is greater than 10%, viritual visitation is recommended for the patient and their loved ones. In Phase 1, for patients who are at end of life, accommodations will be made for two family members or identified visitors to allow for 60 minutes a day of visitation. Visitors must be 18 years of age or older.
    • If the positivity rate in our region is less than 10%, patients are allowed a combination of virtual and in-person visitors. In-person visits will be limited to two visitors for 60 minutes a day. Visitors must be 18 years of age or older.

All visitors will be screened daily for symptoms, including:

  • Fever greater than or equal to 100.4°F
  • Cough
  • Shortness of breath or difficulty breathing
  • Sore throat
  • Congestion that differs from their typical seasonal allergies
  • Body aches
  • Fatigue
  • Loss of smell/taste
  • Diarrhea

If a visitor says “YES” to any of the screening symptoms, they will not be allowed entry into the facility.


For the well-being and protection of our team, patients and community, we require all visitors and patients to wear masks upon entering and while inside our facilities. Visitors are asked to provide their own personal cloth mask or facial covering.

Connecting Virtually

We understand and recognize how important the support of family and loved ones are to our patients while we care for them. We encourage our patients to visit virtually with their loved ones through cellular devices, so they can still be connected and feel supported during their time with us. We have iPads in the hospital to help facilitate virtual communication between patients and their loved ones, who may be unable to visit at this time.