For Hospital Visitors

Date Last Updated: 10/7//2021

Visitation Policy Update

As our ministry continues to respond to COVID-19, our highest priority remains to be the safety of our patients, families, and team members. Prevention is the key to containment of viruses like COVID-19, which is why for your safety, St. Francis Medical Center will allow limited visitation for patients.

This new visitation policy is effective October 7, 2021 and is based on COVID-19 positive cases being less than 10% in Ouachita Parish.


Patient Visitation Guidelines

  • Each non-COVID positive patient will be allowed a total of three visitors each day (which includes one support person who may remain overnight, if desired)

  • Visitors must be 12 years of age or older (there are exceptions to this; see below)
  • Visitors will be allowed to "trade out" with other visitors
  • Visiting hours are 10 a.m. - 6 p.m. daily
  • Masks must be worn by visitors at all times
  • Visitors must present a valid ID for the check-in process and will receive a personalized name tag that must be worn for the duration of their visit

We strongly recommend people who have chronic conditions such as diabetes, lung or heart disease or are older than 70 do not visit patients in our facilities for their own protection.


Exceptions to the Visitor Policy:

  • COVID-19 Positive Patients (both floor and ICU): In-person visits will be limited to one visitor for 60 minutes a day between the hours of 10 a.m. - 6 p.m. Visitors must be 18 years of age or older.
  • Intensive Care Unit (non-COVID): 
    Two visitors will be allowed per day and able to switch out. Hours are 10 a.m. - 6 p.m.
  • OB/Labor & Delivery:
    Three visitors will be allowed per day (including support person who is allowed to stay during a patient's stay). Visitors will be allowed to switch out during the day.
  • Neonatal Intensive Care Unit (NICU):
    Two visitors may visit between 10 a.m - 6 p.m. Visitors must be 18 years of age or older.
  • Pediatrics and PICU:
    Two visitors will be allowed to stay with the child throughout their stay, including any ER.
  • Pre-Admit Surgery Clinic Appointments:
    Patient may have one adult person accompany them to their appointment ONLY if assistance is needed.
  • Outpatient Clinic Appointments:
    Patients may have one visitor to accompany them during their appointment ONLY if assistance is needed.
  • Surgery and Procedures (day of surgery):
    Patients undergoing surgery or procedures may have one person visit prior to and after return from surgery and then adhere to visiting hours listed above.
  • Emergency Department (COVID and non-COVID patients):
    One support person (18 years or older) is allowed during a patient’s emergency department stay, with the exception of pediatric patients as listed above.
  • End of Life:
    Patients admitted for end-of-life evaluation and treatment may have immediate family members visit and the number of visitors and times for visitation must be coordinated with the unit's Director and House Supervisor.


Masks

With the well-being and protection of our team, patients and community in mind, we require all visitors to wear masks upon entering our facilities: and practice social distancing. This includes members of our team, even in non-clinical areas. Visitors must mask when a caregiver enters the room.


Connecting Virtually

We understand and recognize how important the support of family and loved ones are to our patients while we care for them. We encourage our patients to visit virtually with their loved ones through cellular devices, so they can still be connected and feel supported during their time with us. We have iPads in the hospital to help facilitate virtual communication between patients and their loved ones, who may be unable to visit at this time.