Additional Restrictions Added for Patient Visitation

11/17/2020

Beginning Wednesday, November 18, St. Francis Medical Center will restrict visitation for patients. Visitation of patients, who are not COVID-positive or being ruled out for COVID, will be limited to one visitor (18 years or older) per day.

MONROE, LA – Beginning Wednesday, November 18, St. Francis Medical Center will restrict visitation for patients. Visitation of patients, who are not COVID-positive or being ruled out for COVID, will be limited to one visitor (18 years or older) per day.

“As our community experiences rising numbers of positive COVID-19 cases, patient and team member safety remains our highest priority,” said Kristin Wolkart, President of St. Francis Medical Center. “Hospitalization increases as a result of this disease are expected as community spread accelerates. However, we recognize the importance of in-person support while recovering in the hospital. We are hoping to maintain a level of patient visitation while protecting our medical teams who must be available to provide care throughout this pandemic.”

St. Francis Medical Center's new visitation policy is subject to the following guidelines and exceptions:

Patient Visitation Guidelines:
  • Visitation of patients will be limited to one visitor (18 years or older). Those visiting or supporting patients are asked to stay in the patient's room and are not allowed to leave and re-enter the facility on the same day. A support person may stay overnight, but must be in patient's room prior to 6 p.m. daily.
  • Visiting hours will be from 10 a.m. until 6 p.m.
  • Visitors will be screened for symptoms daily and will receive a personalized name tag that must be worn for the duration of their visit.
  • We strongly recommend people who have chronic conditions such as diabetes, lung or heart disease or are older than 70 do not visit patients in our facilities for their own protection.
Exceptions to the Visitor Policy:
  • Patients who are confirmed COVID-19 or are persons under investigation (PUI): No visitors will be permitted, except for end-of-life situations.
  • Pre-Admit Surgery Clinic Appointment: Patient may have one adult person accompany them to their appointment ONLY if assistance is needed.
  • Outpatient Appointments: Patients may have one visitor to accompany them during their appointment if assistance is needed.
  • Surgery and Procedures (day of surgery): Patients undergoing surgery or procedures may have one designated visitor who will be permitted to assist with the arrival, registration, and the post-operative process if needed.
  • Emergency Department: One visitor (18 years or older) is allowed during a patient’s emergency department stay.
  • OB/Labor & Delivery: One visitor (18 years or older) and one support person is allowed during a patient’s stay.
  • Neonatal Intensive Care Unit (NICU): Parents only may visit Level II between 10 a.m. - 6 p.m. Parents only may visit Level III 10 a.m. - 12 p.m. and 4 p.m. - 6 p.m.
  • Pediatrics: one parent or legal guardian will be allowed to stay with the child throughout their stay.
  • Acute Rehab: patients are allowed to have one visitor between 3 - 6 p.m. only. One support person is allowed to stay overnight, if needed.
  • Non-COVID ICU: one support person will be allowed to visit 10 a.m. - 6 p.m. only. 
Screening:
All visitors will be screened daily for symptoms, including:
  • Fever greater than or equal to 100.4°F
  • Cough
  • Shortness of breath or difficulty breathing
  • Sore throat
  • Congestion that differs from their typical seasonal allergies
  • Body aches
  • Fatigue
  • Loss of smell/taste
  • Diarrhea
If a visitor says “YES” to any of the screening symptoms, they will not be allowed entry into the facility.

Masks
For the well-being and protection of our team, patients and community, we require all visitors and patients to wear masks upon entering and while inside our facilities. Visitors are asked to provide their own personal cloth mask or facial covering.

Connecting Virtually
We understand and recognize how important the support of family and loved ones are to our patients while we care for them. We encourage our patients to visit virtually with their loved ones through cellular devices, so they can still be connected and feel supported during their time with us. We have iPads in the hospital to help facilitate virtual communication between patients and their loved ones, who may be unable to visit at this time.
About Our Lady of the Lake

Our Lady of the Lake is a not-for-profit healthcare ministry based in Baton Rouge, Louisiana with more than 7,500 employees committed to serving the Capital Region and building a healthy community through excellence in patient care and education. With an 800-bed Regional Medical Center, a dedicated Children’s Hospital, a 78-bed hospital in Gonzales, Louisiana, two freestanding emergency rooms, and a 500+ provider Physician Group, Our Lady of the Lake provides comprehensive healthcare services for common to complex conditions. Our Lady of the Lake Regional Medical Center is a primary teaching site for graduate medical education programs and is recognized in the areas of heart and vascular, trauma and emergency care, stroke, cancer care, minimally-invasive procedures and more. Our Lady of the Lake is part of the Franciscan Missionaries of Our Lady Health System.

About Our Lady of the Lake Children’s Hospital

Our Lady of the Lake Children’s Hospital is Louisiana’s fastest growing children’s hospital treating more than 100,000 patients annually from across Louisiana, Mississippi and Texas. The hospital is the only healthcare provider in the Baton Rouge area that provides a full range of pediatric services ranging from a 24/7 pediatric emergency room to a team of more than 100 pediatricians and pediatric specialists. For more information, visit www.ololchildrens.org.

The new freestanding Our Lady of the Lake Children’s Hospital is currently under construction and is set to open in 2019. To learn more about the project, visit www.letsbuildamazing.com.

About Our Lady of the Lake Children’s Health

Our Lady of the Lake Children’s Health is a collaborative, coordinated and child-focused statewide health network that provides patients with more access to physicians and providers specifically trained to care for children. The network includes hospital-based services at the main campus of Our Lady of the Lake Children's Hospital in Baton Rouge, as well as St. Francis Pediatrics in Monroe and Our Lady of Lourdes Women's and Children's in Lafayette. It also connects pediatricians, pediatric specialists and other health providers across our state with clinics in the Baton Rouge region, Hammond, Lafayette and Monroe. This model of coordinated pediatric healthcare extends the vital work happening at Our Lady of the Lake Children’s Hospital into more communities across Louisiana so families have greater access to expertise close to home.

About the Franciscan Missionaries of Our Lady Health System

The Franciscan Missionaries of Our Lady Health System is one of the largest healthcare systems based in Louisiana and is the leading healthcare provider for more than half the state’s population. The health system is a non-profit, Catholic organization sponsored by the Franciscan Missionaries of Our Lady. Headquartered in Baton Rouge, Louisiana, the ministry serves patients in Louisiana and Mississippi through a network of hospitals, clinics, physicians, elderly housing and integrated systems. The health system’s unified physician organization is comprised of 900 adult and pediatric primary care physicians and specialists. The system’s nine hospitals include St. Francis Medical Center in Monroe, Our Lady of the Lake Regional Medical Center in Baton Rouge and Gonzales, Our Lady of the Lake Children’s Hospital in Baton Rouge, Our Lady of Lourdes Regional Medical Center, Heart Hospital, and Women's & Children's in Lafayette, Our Lady of the Angels in Bogalusa, and St. Dominic Hospital in Jackson, Mississippi. For more information, visit www.fmolhs.org.

About Our Lady of the Lake Physician Group

With more than 450 healthcare providers throughout more than 70 locations, Our Lady of the Lake Physician Group is one of the area’s largest physician networks. In addition to primary care, this experienced group of doctors specializes in diagnosis and treatment of a broad range of illnesses and complex medical problems.

About St. Elizabeth Physicians

St. Elizabeth Physicians is the largest provider of primary and specialty care in Ascension Parish, employing over 50 primary care physicians, specialists and providers. St. Elizabeth Physicians has been recognized for quality by the Louisiana Quality Foundation, and as the Large Business of the Year twice by the Ascension Chamber of Commerce. For more information, visit the St. Elizabeth Hospital website.

About St. Francis Medical Center

St. Francis Medical Center is a not-for-profit 324-bed medical center in Monroe, Louisiana with more than 1,800 team members committed to caring for those we serve. With an acute-care hospital, freestanding outpatient center, 19 outpatient clinics, and nearly 350 physician partners, St. Francis Medical Center provides comprehensive healthcare services for a variety of medical and surgical specialties. St. Francis offers Northeast Louisiana’s only Level III NICU, Level III OB, and Level II PICU services. St. Francis Medical Center leads the region in heart and vascular services, critical care, and complex and minimally invasive surgical procedures. The hospital offers an Accredited Chest Pain Center and Centers of Excellence in the areas of obstetrics, bariatric surgery, minimally invasive gynecology, and breast health.

About St. Francis Medical Group

With over 50 healthcare providers at 16 clinic locations, St. Francis Medical Group is one of the area’s largest physician networks and is backed by the resources of St. Francis Medical Center. In addition to primary care, this experienced group of providers specializes in diagnosis and treatment of a broad range of illnesses and complex medical problems. For more information visit the St. Francis Medical Center website.