St. Francis Medical Center Resumes Limited Patient Visitation

06/08/2020

Effective Monday, June 8, St. Francis Medical Center will allow limited visitation for patients. Visitation of patients, who are not COVID positive or being ruled out for COVID, will be limited to one visitor (18 years or older) per day.

“As our ministry continues to respond to COVID-19, patient and team member safety remains our highest priority,” said Kristin Wolkart, President of St. Francis Medical Center. “Working closely with our physicians and clinical teams, we are now at a point where we can resume limited visitation within strict guidelines. We recognize the importance of in-person support while recovering in the hospital. The unprecedented decision to restrict visitation was made to protect our community and especially the medical teams who must be available to care for you throughout this pandemic.”

“Northeast Louisiana has come together over the last several months and we cannot thank you enough for playing your part in slowing the spread of COVID-19,” Wolkart continued. “This fight is not over and COVID-19 is not going away. Thanks to the tireless work of our healthcare heroes and your community partnership with us, we have made positive steps in the right direction and updating our visitation policy is evidence of that.”

St. Francis Medical Center's new visitation policy is subject to the following guidelines and exceptions:

Patient Visitation Guidelines:

  • Visitation of patients will be limited to one visitor (18 years or older).
  • Visiting hours will be from 10 a.m. until 6 p.m.
  • Visitors will be screened for symptoms daily and will receive a wristband with the current date that must be worn for the duration of their visit.
  • Visitors are not allowed to come and go during visiting hours and must stay in the patient's room.
  • We strongly recommend people who have chronic conditions such as diabetes, lung or heart disease or are older than 70 do not visit patients in our facilities for their own protection.

Exceptions to the Visitor Policy:

  • Patients who are confirmed COVID-19 or are persons under investigation (PUI): No visitors will be permitted, except for end of life situations.
  • Surgery and Procedures: Patients undergoing surgery or procedures may have one designated visitor who will be permitted to assist with the arrival, registration, and the post-operative process if needed.
  • Emergency Department: One visitor (18 years or older) is allowed during a patient’s emergency department stay.
  • OB/Labor & Delivery: One visitor (18 years or older) is allowed during a patient’s stay.
  • Neonatal Intensive Care Unit (NICU): One parent or legal guardian for one hour per day between the hours of 10 am - 6 pm.
  • Pediatrics: one parent or legal guardian will be allowed to stay with the child throughout their stay.
  • Outpatient Appointments: Patients may have one visitor to accompany them during their appointment if assistance is needed.
  • Skilled Nursing Facility (SNF): patients in our SNF unit are not allowed visitors at this time.

Screening:
All visitors will be screened daily for symptoms, including:

  • Fever greater than or equal to 100.4°F
  • Cough
  • Shortness of breath or difficulty breathing
  • Sore throat
  • Congestion that differs from their typical seasonal allergies
  • Body aches
  • Fatigue
  • Loss of smell/taste
  • Diarrhea

If a visitor says “YES” to any of the screening symptoms, they will not be allowed entry into the facility.

Masks
For the well-being and protection of our team, patients and community, we require all visitors and patients to wear masks upon entering and while inside our facilities. Visitors are asked to provide their own personal cloth mask or facial covering.

Connecting Virtually
We understand and recognize how important the support of family and loved ones are to our patients while we care for them. We encourage our patients to visit virtually with their loved ones through cellular devices, so they can still be connected and feel supported during their time with us. We have iPads in the hospital to help facilitate virtual communication between patients and their loved ones, who may be unable to visit at this time.

About Our Lady of the Lake

Our Lady of the Lake is a not-for-profit healthcare ministry based in Baton Rouge, Louisiana with more than 7,500 employees committed to serving the Capital Region and building a healthy community through excellence in patient care and education. With an 800-bed Regional Medical Center, a dedicated Children’s Hospital, a 78-bed hospital in Gonzales, Louisiana, two freestanding emergency rooms, and a 500+ provider Physician Group, Our Lady of the Lake provides comprehensive healthcare services for common to complex conditions. Our Lady of the Lake Regional Medical Center is a primary teaching site for graduate medical education programs and is recognized in the areas of heart and vascular, trauma and emergency care, stroke, cancer care, minimally-invasive procedures and more. Our Lady of the Lake is part of the Franciscan Missionaries of Our Lady Health System.

About Our Lady of the Lake Children’s Hospital

Our Lady of the Lake Children’s Hospital is Louisiana’s fastest growing children’s hospital treating more than 100,000 patients annually from across Louisiana, Mississippi and Texas. The hospital is the only healthcare provider in the Baton Rouge area that provides a full range of pediatric services ranging from a 24/7 pediatric emergency room to a team of more than 100 pediatricians and pediatric specialists. For more information, visit www.ololchildrens.org.

The new freestanding Our Lady of the Lake Children’s Hospital is currently under construction and is set to open in 2019. To learn more about the project, visit www.letsbuildamazing.com.

About Our Lady of the Lake Children’s Health

Our Lady of the Lake Children’s Health is a collaborative, coordinated and child-focused statewide health network that provides patients with more access to physicians and providers specifically trained to care for children. The network includes hospital-based services at the main campus of Our Lady of the Lake Children's Hospital in Baton Rouge, as well as St. Francis Pediatrics in Monroe and Our Lady of Lourdes Women's and Children's in Lafayette. It also connects pediatricians, pediatric specialists and other health providers across our state with clinics in the Baton Rouge region, Hammond, Lafayette and Monroe. This model of coordinated pediatric healthcare extends the vital work happening at Our Lady of the Lake Children’s Hospital into more communities across Louisiana so families have greater access to expertise close to home.

About the Franciscan Missionaries of Our Lady Health System

The Franciscan Missionaries of Our Lady Health System is one of the largest healthcare systems based in Louisiana and is the leading healthcare provider for more than half the state’s population. The health system is a non-profit, Catholic organization sponsored by the Franciscan Missionaries of Our Lady. Headquartered in Baton Rouge, Louisiana, the ministry serves patients in Louisiana and Mississippi through a network of hospitals, clinics, physicians, elderly housing and integrated systems. The health system’s unified physician organization is comprised of 900 adult and pediatric primary care physicians and specialists. The system’s nine hospitals include St. Francis Medical Center in Monroe, Our Lady of the Lake Regional Medical Center in Baton Rouge and Gonzales, Our Lady of the Lake Children’s Hospital in Baton Rouge, Our Lady of Lourdes Regional Medical Center, Heart Hospital, and Women's & Children's in Lafayette, Our Lady of the Angels in Bogalusa, and St. Dominic Hospital in Jackson, Mississippi. For more information, visit www.fmolhs.org.

About Our Lady of the Lake Physician Group

With more than 450 healthcare providers throughout more than 70 locations, Our Lady of the Lake Physician Group is one of the area’s largest physician networks. In addition to primary care, this experienced group of doctors specializes in diagnosis and treatment of a broad range of illnesses and complex medical problems.

About St. Elizabeth Physicians

St. Elizabeth Physicians is the largest provider of primary and specialty care in Ascension Parish, employing over 50 primary care physicians, specialists and providers. St. Elizabeth Physicians has been recognized for quality by the Louisiana Quality Foundation, and as the Large Business of the Year twice by the Ascension Chamber of Commerce. For more information, visit the St. Elizabeth Hospital website.

About St. Francis Medical Center

St. Francis Medical Center is a not-for-profit 352-bed medical center in Monroe, Louisiana with more than 1,800 team members committed to caring for those we serve. With an acute-care hospital, freestanding outpatient center, 19 outpatient clinics, and nearly 350 physician partners, St. Francis Medical Center provides comprehensive healthcare services for a variety of medical and surgical specialties. St. Francis offers Northeast Louisiana’s only Level III NICU, Level III OB, and Level II PICU services. St. Francis Medical Center leads the region in heart and vascular services, critical care, and complex and minimally invasive surgical procedures. The hospital offers an Accredited Chest Pain Center and Centers of Excellence in the areas of obstetrics, bariatric surgery, minimally invasive gynecology, and breast health.

About St. Francis Medical Group

With over 50 healthcare providers at 16 clinic locations, St. Francis Medical Group is one of the area’s largest physician networks and is backed by the resources of St. Francis Medical Center. In addition to primary care, this experienced group of providers specializes in diagnosis and treatment of a broad range of illnesses and complex medical problems. For more information visit the St. Francis Medical Center website.