St. Francis Medical Center Names Terri Hicks Chief Financial Officer

06/03/2021

Monroe, LA - St. Francis Medical Center announced that Terri Hicks has been named Chief Financial Officer (CFO) for the hospital effective August 1, 2021. Hicks currently serves as Vice President of Procedural Services at St. Francis Medical Center.

"Most of Terri's career has been spent in leadership roles at St. Francis Medical Center. Her extensive knowledge of our operations, as well as her experience with financial management, will contribute to her success in this new role," said St. Francis President Kristin Wolkart. "Terri is a great example of our succession planning approach, and there's no one more qualified than her to serve in the CFO position as we continue to move St. Francis Forward."

Terri has over 30 years of experience in the healthcare industry and entrepreneurship.

She has worked with various hospitals, ambulatory surgical centers, and healthcare organizations providing consulting and management oversight of day-to-day operations, assessments, and implementation of operational systems, financial process flow and trending, revenue cycle management, and overall core business structural reviews.

She began her healthcare career in 1988 with North Monroe Multi-Specialty Clinic of Northeast as a business analyst associate and in 1995 took a position with St. Francis Medical Center as the medical oncology clinic manager for Northeast Louisiana Cancer Institute. Terri continued her career as the CFO/Chief Operating Officer with P&S Surgical Hospital in 1998. She has held various operational leadership roles over several areas including financial services, revenue cycle, materials management, information technology, human resources, clinical areas (medical-surgical, laboratory, radiology, anesthesia management, and cardiology service lines). She is also one of the founding partners of Specialty Management Services of Ouachita (SMSO), a robust medical support organization.

Terri has extensive financial and business expertise with the creation and development of operational systems including hospitals, ASC's, physician practices, imaging centers, and anesthesia services. She has led information technology conversions and updated various client billing, operational, financial, and clinical systems. She possesses significant expertise in statistics, trending, and analytics.

Terri is involved in various civic activities which include past chair of the Monroe Chamber of Commerce, past Treasurer of the Monroe Chamber of Commerce, mentor for Volunteers of America and several community committees. She is a member of the American Medical Group Association as well as the Health Financial Management Association. She received the St. Francis Medical Center Excellence in Leadership Award in 2018.

She holds a Bachelor of Science Degree in Business Accounting and a Master’s in Business Administration from the University of Phoenix in Phoenix, Arizona. Terri is married to Gerry Hicks and they have two children and one grandson.

About Our Lady of the Lake

Our Lady of the Lake is a not-for-profit healthcare ministry based in Baton Rouge, Louisiana with more than 7,500 employees committed to serving the Capital Region and building a healthy community through excellence in patient care and education. With an 800-bed Regional Medical Center, a dedicated Children’s Hospital, a 78-bed hospital in Gonzales, Louisiana, two freestanding emergency rooms, and a 500+ provider Physician Group, Our Lady of the Lake provides comprehensive healthcare services for common to complex conditions. Our Lady of the Lake Regional Medical Center is a primary teaching site for graduate medical education programs and is recognized in the areas of heart and vascular, trauma and emergency care, stroke, cancer care, minimally-invasive procedures and more. Our Lady of the Lake is part of the Franciscan Missionaries of Our Lady Health System.

About Our Lady of the Lake Children’s Hospital

Our Lady of the Lake Children’s Hospital is Louisiana’s fastest growing children’s hospital treating more than 100,000 patients annually from across Louisiana, Mississippi and Texas. The hospital is the only healthcare provider in the Baton Rouge area that provides a full range of pediatric services ranging from a 24/7 pediatric emergency room to a team of more than 100 pediatricians and pediatric specialists. For more information, visit www.ololchildrens.org.

The new freestanding Our Lady of the Lake Children’s Hospital is currently under construction and is set to open in 2019. To learn more about the project, visit www.letsbuildamazing.com.

About Our Lady of the Lake Children’s Health

Our Lady of the Lake Children’s Health is a collaborative, coordinated and child-focused statewide health network that provides patients with more access to physicians and providers specifically trained to care for children. The network includes hospital-based services at the main campus of Our Lady of the Lake Children's Hospital in Baton Rouge, as well as St. Francis Pediatrics in Monroe and Our Lady of Lourdes Women's and Children's in Lafayette. It also connects pediatricians, pediatric specialists and other health providers across our state with clinics in the Baton Rouge region, Hammond, Lafayette and Monroe. This model of coordinated pediatric healthcare extends the vital work happening at Our Lady of the Lake Children’s Hospital into more communities across Louisiana so families have greater access to expertise close to home.

About the Franciscan Missionaries of Our Lady Health System

The Franciscan Missionaries of Our Lady Health System is one of the largest healthcare systems based in Louisiana and is the leading healthcare provider for more than half the state’s population. The health system is a non-profit, Catholic organization sponsored by the Franciscan Missionaries of Our Lady. Headquartered in Baton Rouge, Louisiana, the ministry serves patients in Louisiana and Mississippi through a network of hospitals, clinics, physicians, elderly housing and integrated systems. The health system’s unified physician organization is comprised of 900 adult and pediatric primary care physicians and specialists. The system’s nine hospitals include St. Francis Medical Center in Monroe, Our Lady of the Lake Regional Medical Center in Baton Rouge and Gonzales, Our Lady of the Lake Children’s Hospital in Baton Rouge, Our Lady of Lourdes Regional Medical Center, Heart Hospital, and Women's & Children's in Lafayette, Our Lady of the Angels in Bogalusa, and St. Dominic Hospital in Jackson, Mississippi. For more information, visit www.fmolhs.org.

About Our Lady of the Lake Physician Group

With more than 450 healthcare providers throughout more than 70 locations, Our Lady of the Lake Physician Group is one of the area’s largest physician networks. In addition to primary care, this experienced group of doctors specializes in diagnosis and treatment of a broad range of illnesses and complex medical problems.

About St. Elizabeth Physicians

St. Elizabeth Physicians is the largest provider of primary and specialty care in Ascension Parish, employing over 50 primary care physicians, specialists and providers. St. Elizabeth Physicians has been recognized for quality by the Louisiana Quality Foundation, and as the Large Business of the Year twice by the Ascension Chamber of Commerce. For more information, visit the St. Elizabeth Hospital website.

About St. Francis Medical Center

St. Francis Medical Center is a not-for-profit 324-bed medical center in Monroe, Louisiana with more than 1,800 team members committed to caring for those we serve. With an acute-care hospital, freestanding outpatient center, 19 outpatient clinics and nearly 350 physician partners, St. Francis Medical Center provides comprehensive healthcare services for a variety of medical and surgical specialties. St. Francis offers Northeast Louisiana’s only Level III NICU, Level III OB, and Level II PICU services. St. Francis Medical Center leads the region in heart and vascular services, critical care, and complex and minimally invasive surgical procedures. The hospital offers an Accredited Chest Pain Center and Centers of Excellence in the areas of obstetrics, bariatric surgery, robotic surgery, minimally invasive gynecology, and breast health.

About St. Francis Medical Group

With over 50 healthcare providers at 16 clinic locations, St. Francis Medical Group is one of the area’s largest physician networks and is backed by the resources of St. Francis Medical Center. In addition to primary care, this experienced group of providers specializes in diagnosis and treatment of a broad range of illnesses and complex medical problems. For more information visit the St. Francis Medical Center website.

About St. Dominic's Health Services

St. Dominic Health Services is sponsored by the Franciscan Missionaries of Our Lady and is a part of the Franciscan Missionaries of Our Lady Health System. St. Dominic’s is more than just a hospital, it is a family of services focused on fulfilling a mission of Christian healing to those in need. St. Dominic Health Services, Inc. is the parent company for a large group of subsidiary organizations and programs dedicated to the same mission. These include St. Dominic Hospital, the Community Health Services Clinic, St. Dominic Medical Associates (physician network), New Directions for Over 55, MEA Clinics, The Club at St. Dominic’s, the School Nurse Program, St. Dominic’s Foundation, St. Catherine’s Village and Care-A-Van. For more information visit the St. Dominic's website.

About Our Lady of the Angels Hospital

Our Lady of the Angels Hospital, in Bogalusa, Louisiana, has a team of more than 500 employees committed to building a healthier community through excellence in patient care and community education. With a full-service acute care hospital, more than a dozen primary and specialty clinics, extended primary care and pediatric hours and a team of more than 300 credentialed providers, Our Lady of the Angels provides comprehensive healthcare services for the people of Washington Parish and the surrounding areas. Our Lady of the Angels is a teaching site for graduate medical education, in partnership with LSU Health – operating the only rurally located rural family medicine residency program in Louisiana and one of only 55 in the nation. Our Lady of the Angels is part of the Franciscan Missionaries of Our Lady Health System and is driven by its mission to serve all of God’s people, especially those most in need. For more information visit the Our Lady of the Angels Hospital website.