Our visiting policy has changed due to COVID-19. Please CLICK HERE for current visiting information.
Visitors can help lift the spirits of patients and help with their recuperation process. We want you to enjoy your time at St. Francis Medical Center while you are visiting your hospitalized family member or friend. To provide the best care, security, privacy and comfort for all patients, we ask you to follow these guidelines for hospital visits:
Condition H (Help) Ext. 1111
We believe in delivering the safest care possible. Open communication with the nurse and care team is the key to ensure we are aware of the patient's needs. A family member may notice a change in the patient's condition before the nurse, doctor or other provider does. The change may be subtle and noticeable only to someone who is close to that person. Calling a Condition H is like calling 911 when in the hospital. The team responding includes a nurse, respiratory therapist and if needed, a doctor. Other providers who care for you during your stay such as the care coordinator, social worker and chaplain are also available. Your nurse can contact them for you.
When to Call a Condition H
If you notice a sudden, medical change in the patient's condition including difficulty breathing, a sudden onset of confusion, or he/she is becoming less responsive. If you have serious concerns about how the patient's care is being planned or managed and you are not getting the response you need from your care team. For more information about Condition H, talk to your nurse. Thank you for being our partner in care.